Refund policy
Return Policy
We offer a 30-day return policy from the date your order is delivered.
Eligibility for Returns
To qualify for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Return approval must be requested before returning items
Non-Returnable Items
- Used or damaged products not caused during shipping
- Products missing original parts or packaging
Return Shipping
- Customers may be responsible for return shipping costs
- Original shipping costs are non-refundable when applicable
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Provide photos for verification
- We will arrange a replacement or refund if approved
Refunds
- Refunds are processed within 10 business days after inspection
- Refunds are issued to the original payment method
Contact
- Email: support@blixencoffe.shop
- Phone: +1 214-942-4841